Compliance Training

Here are some highlights from an article on compliance training written by Laura Overton (Skills for Business Network) for the e-learning age magazine:

• Compliance training will continue to be boring and uninspiring as long as organisations believe that it is about telling people about the law, a process or a procedure and then ticking the box that the organisation is compliant.

• Always focus on the desired behaviour rather than factual knowledge.

• Engage with human stories and encourage the learner to make that leap of imagination to think “that could have been me.”

• By understanding ‘why’ first, you can then make the emotional commitment to take compliance seriously.